waiting time for refund

If i don't receive an item is it reasonable to expect the person to refund
before they claim from royal mail?
Have heard it can take up to 3 months?

--
My life has been full of terrible misfortunes most of which never happened.
Michel de montaigne


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Relevant Pages

  • Re: Buyer reports non-delivery, when to refund?
    ... How long should I wait before refunding the buyer ... > - I take it it's seen as poor to wait until receiving the money back ... > from Royal Mail before refunding the buyer? ... Also Royal mail will only refund you the ...
    (uk.people.consumers.ebay)
  • Re: No refunds given
    ... but in the unlikely event of an item getting lost in the ... with Royal Mail should an item be lost." ... Item number 180324651214 Seller id "Smokeymoes" ... deducted anything that Royal Mail won't refund (usually postage paid but ...
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  • Re: No refund until Royal Mail pay up?
    ... but not until they receive their compensation from Royal Mail. ... Is it correct that the buyer should have to wait however long for RM to ... I will not refund for undelivered items until the RM have at least confirmed ... so it seems unreasonable that an innocent seller relying on ...
    (uk.legal)
  • Re: Item not delivered to Buyer
    ... I would refund and put a claim in. ... I have put a claim in to the Royal Mail but no reply as yet ... just put yourself in the buyers position. ... I offer the advance replacement/refund option on the obvious condition that they return any duplicate they receive or re-pay for the item if refunded. ...
    (uk.people.consumers.ebay)
  • Re: Distance selling regs question
    ... Joe Lee wrote: ... package so I contacted them again and they informed royal mail and I ... If you paid by credit card the easiest way to proceed is to contact the card supplier and ask for a charge back. ... Given that he has already waited so long though I don't think he should wait more than a week for the refund. ...
    (uk.legal)