Re: Shock horror
- From: SteveShark <steve@xxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 04 Jul 2007 19:16:15 +0100
On Wed, 4 Jul 2007 19:11:56 +0100, "ZPQ" <John at Pinchin dot karoo
dot co dot uk> wrote:
I interviewed Jim Marshall for the local paper several years ago and
he was adamant that everyone paid for their amps, whether it was Joe
Bloggs or Gary Moore (GM being very big at the time with his first
I'm not sure what happens now, as there were no sig models back then.
What I do know is that repairs are generally free for "names". IME
even Joe Bloggs usually gets a very fair repair deal when they take
their amps to the factory. Phone up, book in and you can wait whilst
it's repaired. They usually just whip everything off like valves, pots
and sockets and replace them, as well as the more specific repairs
that the amp is booked in for.
Of course, things may have changed now, but their service used to be
second to none.
*Comments from Fivetrees invited ;)
It would be a shame if thing have changed - Marshall have always had
positive recomendations from me, based on the time when I was down in Oxford
and had a problem with my Jubilee 50, I rang them to ask for advice about
who to take it to and they suggested I bring it to them - full service,
fault cured (revalve iirc), tour of the factory and a cup of tea all free of
charge. I assume it was the amp itself that triggered this generosity but I
can't imagine many companies offering that kind of service.
That's typical IME.
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