Re: modes tutorial non-update, and *** you Demon

In message <c5c1d6f84e.michaelbell@xxxxxxxxxxxxxxxxxxxxxxxx>, Michael Bell <michael@xxxxxxxxxxxxxxxx> writes
In message <bogus-D6D684.00225626062007@xxxxxxxxxxxxxxxxxxx>
Jack Campin - bogus address <bogus@xxxxxxxxxxxxxxxx> wrote:

[snip]

Demon have changed their homepage service (presumably outsourced
it, there can't be much of the company they haven't outsourced by
now). The result is a sharp decrease of effective disk quota,
since they have increased their blocksize and started generating
vast volumes of log data (in itself quite useful stuff) which is
stored *in the user's own space*. And there is no way at all that
I can even find how much space I've got on the machine I normally
use for managing my pages - those logs take up several megabytes
but don't tell you how much disk space you've used or got left.etc,etc
[snip]

Draw your own conclusions about whether this is a company you'd want
to depend on.

I ran out of web space with Demon towards the end of last year (mostly because I didn't have room for all the agency music samples) and additional web space was very expensive. Though I'm still with them (and have been for 11 years) I spent a while looking around and finally found a massive amount of web space (about 180 megabytes) for very small pennies at Dreamhost.

Not being very technical getting all my domains routed to there was a little traumatic - mainly due to my thick-headedness - and then it took me a while to get used to the mail routing, but I'm sorted now. hence my main agency website was completely unaffected when...

.... Demon wiped out the whole of my web content from its servers without even sending an alert email to say they were changing platforms.

I guess they may have flagged it to customers who check their bulletin boards and user groups - but I don't. It certainly shouldn't have been beyond them to e-mail their own e-mail customers.

It wasn't until one of our studio customers notified us that the studio website was down that I realised that my Artisan website and my writing website had been disappeared as well. Actually they'd been 'orribly done to death. Not merely out of action for a few days but completely _vanished._

Luckily I keep a complete mirror of all my web stuff so getting it up and running again only took a few hours once I _knew_ about it.

But it was a very poor piece of service intensified by lack of communication.

If I'd still been right up on my limit of web space usage I'd have been stuffed. As it happened, it was only a moderate annoyance and I didn't need to throw my toys out of the pram on this occasion. Thank whatever net ghods exist that I'd already got the dreamhost thing sorted out.

Jacey
way too many domains...
way too many websites to maintain
www.artisan-harmony.com
www.jacey-bedford.com
www.jaceybedford.co.uk
www.parkheadstudio.co.uk
www.bedspringmusic.co.uk
www.bedspringmusicpublishing.co.uk
www.birdsedge.co.uk
www.birdsedgevillagefestival.org
www.josephbedford.com
www.brian-bedford.com
www.britfolk.co.uk

--
Jacey Bedford
jacey at artisan hyphen harmony dot com
posting via usenet and not googlegroups, ourdebate
or any other forum that reprints usenet posts as
though they were the forum's own

.