Re: ntl to become virgin ?

Krustov wrote:

<quote>
NTL, which is expected to rebrand itself under the Virgin name, hopes to
challenge BSkyB, the UK's dominant pay-TV firm, as well as major
telecoms operators.
</quote>

How can a cable company even hope to challenge when they bypass and pick
and choose what streets they decide to cable ? .

How many people has ntl alienated over the past 10-15 years by
practically deciding who is worthy and who isnt .


I had NTL cable when I lived in Reading but cancelled it because it was
nigh on impossible to ever get through to them on the phone. Like many
others, I would never use them again, so it's useful to know that they
are considering a rebrand.

Keep in mind its not remote farm houses - it highly populated areas they
ran past in the rush to make the coloured blobs on the ntl map bigger .


Don't get me started on this issue - BT are just as bad these days.
They've told us all that we can get Broadband in the area where I live,
but the cabling which serves my part of the road is forty years old. It
is overloaded, conducts poorly and keeps snapping because of its age.
Whenever the engineers come out to fix problems, they tell us that
although they keep requesting cable upgrades, the BT budget holders in
head office keep blocking improvements, arguing that they can't afford
it and that it's more affordable to keep sending out engineers every
couple of weeks.

So, you sign up to Broadband, then you receive an abysmal Broadband
service. Oh, and you then spend hours and hours on the phone to your
ISP trying to find out what's not working properly, and of course, they
always make you reinstall this or that which takes an age itself. Then
you call up some ill-informed sales person at BT who sends out an
engineer who then finally tells you what the problem. So you go back to
the BT sales person and ask to speak to someone about the lousy service
and when will they upgrade the cable, and if you're as lucky as I was,
you'll spend one hour twenty minutes being passed around the world to
different BT departments before you finally lose your temper and demand
to speak to someone with a brain, and then finally they give an address
you need to write to - the engineering managers department - because
they are apparently too important to actually take calls themselves.
Then if you make the effort to write, you get an evasive response which
still doesn't actually answer the question. Meanwhile, your ISP quite
legitimately refuses to credit you for the fact that you can't always
access Broadband because it's BT's fault.

As I said, don't get me started.....

I think the only practical way to resolve these problems is to get a
petition together and then try to interest the local press. Only then
will the cable providers suddenly sit up and take notice. It's the same
with the health service and practically every other civil service
department these days....country's gone to the dogs...wasn't like this
before the war....I knew a chap once who could open a tin of bullybeef
with his teeth....

Is the virgin name really that powerful .

One of the several things which has discredited Private Eye in recent
times (their cowardly decision to not print the Allah cartoons being a
defining moment in their downwards spiral) is the back page adverts
which depict a bronzed Richard Branson standing with his luggage in
front of a Virgin plane. Not only was the image horribly smug, but by
taking cash from Branson, Eye is then duty bound to be careful about
Virgin issues, which can only work in that company's favour.

Wasn't it Branson's school report that said he would either be a
successful businessman or end up in prison?

.

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