Re: Ask EU mail sending message

Jane Vernon wrote:
Al Menzies wrote:

Doesn't your ISP have a website? ISPs generally have this sort of
information available for customers on the web.


Well, I have the thing sorted now! Once I had finished deciding what I would read in umra and employing Mr Read, we compared all our account settings and found that somehow Mike's SMTP was set to use a password and mine wasn't. (We were certainly not aware of this difference before.) While this had worked perfectly well at home, apparently it didn't here. So I amended my settings to include the password and can now send mail :)

The reason you may not have been aware before might be that you always connected through the ISP that owns that SMTP server and thus the password was not required (even though Mike had it set). If you connect via a different ISP then for your old SMPT server you will now need a password.

For instance, when at home, I don't need a password to send mail via my ISP's SMTP server but I do need a password to send via Dundee University's.

While I agree that it looks as if we *shouldn't* use the same SMTP as in UK and one would expect that our French ISP *would* provide us with an SMTP address, I can only repeat the facts that it does (and did last year) and they haven't ;)

Do you still have an account with the ISP whose SMTP server you are still using? If not that username/passowrd will probably fail at some point. If so it'd be worth finding the address of the SMTP server for your new French ISP and moving over to that.

If you are keeping the UK ISP account then I'd carry on the way you are since it works.

Colin
.

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