Re: OT: Ask EU - Techie Help - DirectX



While spitting out some home-made cheese, I heard Gumrat
<Gumrat@xxxxxxxxxxxxx> say

Dorter is thrilled to have been given a belated Christmas present of a
horsey game (Alexandra Ledermann 6, to be precise - Ubisoft game, Pippa
Funnell series is the Eng lang equivalent, it seems). However, it keeps
crashing and the helpful man on the end of an expensive telephone call
to France told me we'd got the wrong version of DirectX and we needed to
get the latest one. I duly downloaded DirectX9.0c, but when I get to the
installation dialogue, it tells me to choose where to put it ("please
type the location where you wish to put the extracted files", to be
exact) - I've no idea what to do next. I rang the helpful man in France
again and he told me he wasn't allowed to tell me where to put it.
(O.K., Brritski, I crossed my legs - still haven't quite got the hang of
this, have i?). He said we should bring in the Professionals, so I
thought of Umra :-)

When the game crashes the pooter, it sends a serious error message back
to M$ mentioning the driver. What's that about?

Am I asking the wrong questions? Should I expect anybody except somebody
sitting in front of the pooter (ready-installed Win XP, SP2, AFAICT) to
know where DirectX should go?

Any help or explanations in less than one syllable greatly appreciated.
--
Tout de bonbon,
Anne, Gumrat - Occasionally unwittingly double entendred.

Every time I've installed software, without exception, the dialogue
has been along the lines of: "The program files will be installed
<here> by default. If you want to store the program files somewhere
else, type the location <...>"

I always hit "OK" to accept the default, and I've never had any
problems as a result.

So, my first suggestion is to double check that the installation
program is really asking you to make the choice, rather than offering
you the option of over-riding the default file location.

Apart from that, have you tried Googling on "DirectX9.0c Install" or
summat similar?

I know that, in general, UMRA is a more powerful and helpful search
tool than Google - but Google does come up trumps, sometimes!

Tony Gardner
N.B. Return E-mail address is spamtrapped.
Replace "spambin" with "tony" and "nospam" with "gardner"
.



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