IS IT ME????

I was looking into opening a bank account in SPain. I know Halifax
have branches ther and inteh UK and tried to open one online, but you
had to go to a branch to show documents to prove your identity. I
went to the local one, queued for half an hour, after which the queue
began a revolt and almost a fight over who was next, they were all so
annoyed at the wait, and I finally got seen and someone took my
documents, went off and I saw him doing othe things, so reclaimed the
documents and left. I also got a parking fine!

I got home to find the letter arrived with instructions on how to log
on, tried and it asked for various details, one a question and answer.
It then crashed my browser. (firefox, which has been fine with
Nationwide and First Direct). I logged back on and it refused the
password I'd set and the one sent. Also the password question!

I emailed them complaining and have had no response a week later.


So I began to look at Barclays, who have just opened a branch in Spain
where I plan to move to. Not seeing online details of this (a
newsgroup mentioned it) I checked the website and sent them a
question, using their contact us form. I asked if they had menus on
their phone banking, were the call centres in the UK and whether if I
opened a UK and Spanish account I could transfer money free between
them (as you can with Halifax).

I have just received this email
***************************************

Thank you for your email.

Unfortunately for security reasons we cannot complete your request, as
we are unable to take instructions for this type of request via email.

Please note that you can complete this type of request in the
following way, by:

- visiting any Branch
- using Barclays Telephone Banking (if not registered please call
08457 555 555 ), if calling from overseas dial +44 24 7684 2100
- placing it in the post to, Barclays Bank PLC, Leicester, LE87 2BB.
_ _
Vicky
.

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