Re: OT:Recommendation for RC car owners


"Nath" <buggeroff@xxxxxxxx> wrote in message
news:42dd9116$0$381$cc9e4d1f@xxxxxxxxxxxxxxxxxxxxxx
> Yeah nowt to do with DVD, but so what. Anyway if you're looking at a
> reputable large scale supplier of RC cars (FG, Carson) I recommend
> http://www.rc-car-online.de/htstarteng.htm Reasons why..
>
> 1) When my RC car arrived I noticed straight away one single inexpensive
> item was missing (about £2 value) they sent item couriered out. They
> could've refused, or not bothered- saying I might've lost the item..or
> used standard letters post (it would've fit into a letters envelope)
> arrived within 3 days.
>
> 2) After that the engine was giving problems, they said send it back- no
> questions asked- we'll have a look at the engine. No refusals again
> either. It arrived less than 2 weeks later with a new carb, and now runs
> correctly. I've paid for shipping back to Germany, and postage will be
> refunded (won't know till next statement)
>
> 3) I then noticed their "Special Edition" free parts were also not
> included in the package (I was concentrating on engine, parts, and getting
> new radio gear and forgot about them) These FOC items include a complete
> drive system/differential/wheel bearings - 12 bearings in total, plus two
> steel layshaft gears, and a spark plug. About 100 Euros worth. I emailed
> again about missing SE parts, again couriered with no questions asked, and
> arrived in 3 days.
>
> A+
>
> I've dealt with RC model shops in the UK and most aren't interested, just
> want your money and that's it.
>


You recommend a company that sent out your order with several bits missing?

If you ordered a SE DVD box set with free gift, and it arrived with missing
disks, missing free gift, and the disks that did arrive were faulty would
you also recommend the company?

True, their customer services seems good, but if they hadn't messed up the
order in the first place you wouldn't have had to use it so often!

Anyway, I've always fancied a RC car, I just need to convince the kids that
they want one!


.

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