Re: Possible loss of bargain claim?
- From: TenneT <TenneT.4c241b2@xxxxxxxxxxxxxxxxx>
- Date: Fri, 7 Aug 2009 20:13:33 +0100
Thank you both for the advice.
The order was placed on the 30th June 09. It is definitely not a
misprice because other members on the hotukdeals forum received them
okay.
I have read through my emails to O2 and have not said that a refund
would be adequate. What I did say was that if I did not receive a
"satisfactory outcome" to my complaint then I would pursue the matter
through court. Sorry for the misinformation. I have still not had a
refund or any communication from them since 14/07/09 when they promised
a refund within 10 working days.
The only problem that I have now is with their T&Cs. They state "your
order will be accepted by us despatching the product to you." Could
this be a get out clause for them?
Thanks again.
Ian
--
TenneT
.
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