Re: Argos-Refund exceptions ?


<sndevereux@xxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:090d1aa4-48f7-44fb-af85-3793c9728c33@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Can anyone help on this. My parents bought a Bed heated Mattress
Cover from Aros two weeks ago, and they are insisting that only one
side is heating- ie its faulty. took it back to the store with thr
receipt, and Customer assistant said that "Due to health issues
certain items were not covered by the 30 days return policy and this
item could only be repaired or replaced- not refunded.". Can I insist
on a refund ???

That 30 day return policy applies to items that the customer decides he does
not want for whatever reason. It cannot apply to items that are faulty
where a statutory 6 month period applies.


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Relevant Pages

  • Re: Argos-Refund exceptions ?
    ... Cover from Aros two weeks ago, and they are insisting that only one ... Yes they can have a refund, this is specifically covered in their terms and ... conditions, after a month they repair or replace, before a month anything ... I know this because I did the EXACT same thing with a faulty electric ...
    (uk.legal)
  • Re: Argos-Refund exceptions ?
    ... Cover from Aros two weeks ago, and they are insisting that only one ... on a refund ??? ... It cannot apply to items that are faulty ... There is no "statutory" period that applies in this sense. ...
    (uk.legal)
  • Re: Argos-Refund exceptions ?
    ... Cover from Aros two weeks ago, and they are insisting that only one ... Yes they can have a refund, this is specifically covered in their terms and ... I know this because I did the EXACT same thing with a faulty electric ... If you've had the product for up to 1 year, we'll repair the product ...
    (uk.legal)
  • Re: Argos-Refund exceptions ?
    ... Cover from Aros two weeks ago, and they are insisting that only one ... It cannot apply to items that are faulty ... There is no "statutory" period that applies in this sense. ... you could return it for a refund within that "statutory period" (if ...
    (uk.legal)
  • Re: Argos-Refund exceptions ?
    ... Cover from Aros two weeks ago, and they are insisting that only one ... Yes they can have a refund, this is specifically covered in their terms ... and conditions, after a month they repair or replace, before a month ... I know this because I did the EXACT same thing with a faulty electric ...
    (uk.legal)