Company not answering letters

From: "mert1639" <mert1639@xxxxxxxxxxxxxxx>
Date: Tue, 30 Sep 2008 14:21:56 +0100

A company I am dispute with won't answer my letters. I know they have been
recieved (sent recorded). Should I just go through moneyclaim online or
write them another one - they've ignored two letters so far?

.

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