Re: Sky ADSL



In article <4lr14gF39j35U1@xxxxxxxxxxxxxx>, The Todal
<deadmailbox@xxxxxxxx> writes

With some trepidation I am changing my ADSL supplier to Sky, because they
offer such tempting prices. I have a feeling that I might come to regret it,
but the die is now cast.

I don't think you'll regret it...

Sky require their customers to use their wireless router, not your own. It
can support up to 4 computers, which won't necessarily suit everyone. If it
isn't powerful enough to reach the extremes of my home it will be an awkward
and time-consuming problem to solve. Does anyone know whether speeds over
8mb are likely to be achievable anyway?

Uploads AFAIUI are always 256k

I would have thought if you still live where I think you live you won't
have any problem getting 8mb downloads.

No doubt someone can suggest a suitable newsgroup to get feedback from other
customers but I am assuming that this is going to turn into a question about
breach of contract before the year is out ...

I doubt it.

Sky have spent around £211m or so buying Easynet

http://business.guardian.co.uk/story/0,3604,1597606,00.html

and paying the Easynet CEO/Founder to stay on and run it.

Sky are intending to spend a further £400m over the next couple of years
to develop the Easynet infrastructure so that it is largely independent
of BT infrastructure.

Sky do however have a customer service and customer support problem --
but so would any company taking on something like 100,000 new customers
a month.

I expect the requirement to use Sky's router is for customer service
problems. You may notice BT has the same requirement.
--
Mr X
.



Relevant Pages

  • Re: Sky broadband
    ... was a pretty solid ISP with a good corporate customer base. ... got BB already via ADSL and I don't trust sky not to screw up the ... needs the customised router with sky having remote access to it ... network kit on my network that I don't admin. ...
    (uk.comp.sys.mac)
  • Re: Thinking Of Downgrade From Sky To Plusnet
    ... I also pay separately for a Giganews account as Sky doesn't ... especially as PN support often frequent the customer ... If you wish your postings to be seen by ...
    (uk.telecom.broadband)
  • Re: Thinking Of Downgrade From Sky To Plusnet
    ... I also pay separately for a Giganews account as Sky doesn't ... These include customer feedback and service status, ... especially as PN support often frequent the customer ...
    (uk.telecom.broadband)
  • Re: Is there any difference if no LLU?
    ... and yet still run their customer service operation from India. ... Despite their cheapness, Sky are remarkably good. ...
    (uk.telecom.broadband)
  • Re: Moving Home - New customer?
    ... just cancel and join up as a new customer in the new home and get ... I was just wondering if I keep my telephone number will sky cotton ... when they perform a credit check on you, as credit history shows ... That said their only real competitor (virgin) is not much cheaper. ...
    (uk.tech.tv.sky)