Re: Alarm configuration information


The Todal wrote:


Nope, no support contract. What is the best way to get the code? I
could threaten to take them to court, but not sure quite what for?

Was it installed at your request and did you once know the code? Did they
give you (as they should have done) an instruction leaflet or book, quoting
the code? Have you lost the documents? For my part, I made sure it was a
code I could easily remember. You could try 1234.

I have the code for activating and deactivating the alarm, but you need
the engineer code to change what rooms are in which zones. They never
gave me that. I can understand them wanting to do it while under
contract, but, not out of contract. I could even understand them
charging for someone to come out and change the engineer code, but they
won't even do that (after all, why cut their own throats), but at the
end of the day it is my alarm. the information given only really
details how to arm and disarm it.


Failing that, you'll probably have to offer them whatever sum of money they
require to set the equipment back to a default state and do a maintenance
check on it and whatever else they do.

They refuse to even do that.

Or if your problem is similar to
mine, and the alarm keeps going off without good cause, you could do as I
did. Rip it all out, even if it involves climbing a ladder to get at the box
and opening it with a chisel. I think alarms are a rip-off, a phoney remedy
for a non-existent problem. All you really need is an external alarm box
that looks as if it might sound an alarm if anyone broke in.

No problems with the alarm, I just want to get the garage added to some
of the zones.. Agree entirely about their actual usefulness, which is
why I resent even more forking out £50/year for someone to set it off
a few times, and then even more money on top for them to reconfigure my
alarm (which I could do myself if I had the code)..

.

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