Re: Bad feelings in Wickes




"Johannes" <johs-stop-spam@xxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:449DAFE1.412CBBD5@xxxxxxxxxxxxxxxxxxxxxxxxxxx


Derek ^ wrote:

On Sat, 24 Jun 2006 19:26:08 GMT, Johannes
<johs-stop-spam@xxxxxxxxxxxxxxxxxxxxxxxx> wrote:

Went to Wickes today to buy an extension cable.

Before we start extension cables are notorious for setting these
alarms off. It seems that with all the layers of cable crssing over
one upon another there is very often somewher in the wrap a length of
cable and a capacitance to the adjoining layer of cable that resonates
at the frequency of the alarm.

I've had it more than once.

Went I left the shop, the beep
was sounding. Not wanting to be a prat, I immediately returned to the
cashier
to sort it out. She apologised and put a scanning tool over the item,
apparently
to neutralise the RF coil. She then refused to give me the carrier bag
and
insisted that I should approach the exit without the carrier bag,
apparently to
test if the machine would beep.

Dunno, she had plenty of alternatives at this stage. Giving you a
fresh carrier bag she was happy with would have been one.

She would then hand me the carrier bag once I was outside!

Could be she was fault finding, trying to identify the source of the
false alerts, trying to be efficacious in her job, so that other
customers would not be similarly inconvenienced in the future, and
didn't realise it would be a great big hairy issue for you.

Again, I didn't want to stir up a fuss as I badly needed the cable.
But I'm really annoyed that they put me through such an embarrassing
situation.

Why embarrassing ? These things are just machines, the work of human
hand, and ergo not perfect.

But she was still a jobsworth, insisting on checking to the n'th degree,
even
when she had no grounds for suspicion and she must have known that the
mechanism
was faulty.

The RF device was of a funny type that I haven't seen before. It was a
flat coil
on a piece of paper, about 5cm x 6cm with the coil printed with silvery
material
and 8 windings. It was glued inside the cellophane wrapping. I can't see
how
it is possible to neutralise such a device with a casual scan. It would
need
quite a lot of RF energy to burn a gap in to coil.

You Mean she was doing her Job , How Awful , i guess you would of complained
the other way round if they alarm had gone off and you just contiunted to
walk , you cud then of moaned about the wonders of how much money they must
be losing and why bother to put security in place if they just allow ppl to
walk through if the alarm goes off etc .etc . etc.

P.s GET OVER IT.



.



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