Re: Faulty item out of guarantee period

On Thu, 11 May 2006 13:31:26 +0100, "Dr Zoidberg"
<AlexNOOOO!!!!!!!@xxxxxxxxxxxxxxxx> wrote:

The Todal wrote:
"Dr Zoidberg" <AlexNOOOO!!!!!!!@xxxxxxxxxxxxxxxx> wrote in message
news:4cgnlhF15v59pU1@xxxxxxxxxxxxxxxxx
Su wrote:
I recently complained to Curry's about a pc monitor I purchased
about 2 years ago and is no longer under guarantee. The backlight
failed and the monitor is beyond repair. Curry's told me this is
due to general wear and use and not a defect. I calculate I've had
less than 10,000 hours use out of it which is much less than the
average value expected, which I've researched on the internet. Is
there anything I can do?

It is not unreasonable that some monitors might suffer a fault after
a couple of years , and a backlight is an easy fix.
I don't think that a fault of this nature after this period makes it
not of merchantable quality and they are probably within their
rights to refuse

He has apparently been told that the monitor is beyond repair -
perhaps this means the fault is out of the ordinary and the cost of
repair would exceed the cost of buying a new one.

Odd. The inverter board is usually a dead easy fix


I think Medion products are not easy to get spares for.
--
Alex Heney, Global Villager
Things working well, no problems. Time to upgrade.
To reply by email, my address is alexATheneyDOTplusDOTcom
.

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