Re: Phone calls from organisations




"Alan Hope" <not.alan.hope@xxxxxxxx> wrote in message
news:9s8q425593a11c0ltl6jh89udjveqiqhnj@xxxxxxxxxx
ABC goes:

Usually, I tend to ask them their name, the company name and the dept they
work for and then say you are going to call them back though the companies
switch board (look up on google or yellow pages) to verify who they are.

You can also say due to the DPA, you are unable to verify the details as
they could be anyone calling.

Or, a good one this, ask them some really embarresing questions.

If you're going to waste your own time with all that folderol you
might as well just answer their questions. The biggest complaint is
that they're time-wasters, so I don't see how wasting a bit more time
on them is a solution.

Cut them off politely but firmly and put the phone. Full stop. That's
all it takes. The poor call-centre bugger on the other end doesn't
need to be shouted at. It's not his fault. Take your name off
registers and whatnot by all means, but the most important thing is:
end the call quickly and decisively. And get on about your own
business, doing important stuff like posting drivel to Usenet.


--
AH



Yes, they are "only doing their job", but they should have some common sense
not to ask to verify who they are talking to. My argument is that they would
not answer the questions if it was me calling them.

Also, most people are too gullible these days. This is why we have ID fraud.


.



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