Re: Vendor refuses to exchange shoddy goods

"Palindr?me" <me9@xxxxxxxxxxx> wrote in message
news:120okno90nh9b97@xxxxxxxxxxxxxxxxxxxxx
Alex Heney wrote:
<snip>

I think the courts would say that if it meets the ISO standard, then a
reasonable person would think that means it is of satisfactory
quality, unless it is being sold as "premium" goods or some such
similar term.

I would agree - if a reasonable person could be assumed to know of such a
standard and its applicability and that if the goods were clearly marked
as being of that standard.

There is clearly some obligation on the buyer to select a product which
meets his needs, which (in the case of a monitor) means knowing a little bit
of technical stuff about the kind of monitor you want.

I wouldn't regard it as unreasonable to expect the buyer to be aware that;
1) Only a tiny proportion of monitors on the market are class 1
2) Such monitors attract a significant price premium.
3) Monitors not explicitly marked are class 2

Vendors vary. I would automatically assume anything sold at a Computer
Fair to be seconds or sub-standard in one way or another, even if not
marked as such. Any reasonable person might do so...

Quite!

You get what you pay for!

Monitors sold at computer fairs are often *just* class 2, in that they have
the maximum number of faults, and have some particularly visible bright
pixels/sub-pixels

That is why they are cheap.

It never ceases to amaze me that people go and buy cheaply, and then
complain that what they bought isn't as good as they could have paid twice
the price for.


.

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