Re: Web Design Term Help Needed


"James" <king.doz@xxxxxxxxxx> wrote in message
news:1123524373.167420.101130@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Hi Guys,
>
> I have been stuck on 1 term for ages in my comapny's terms/conditions.
> As manager of a small web development company, I find that when people
> want to not pay for a contract they alway seem to use the excuse that
> they are not happy or satisfied with the design or they changed thier
> mind and they dont like it anymore and we end up doing 5 times as much
> work because of that.
>
> We are revising our terms and Conditions and need to put in place a
> term based on the clients hapiness with the website. Im thinking of
> putting something like the following in place but im not sure how to
> word it as I dont know how to word it nicely so it does not look scary
> but also effectively in case I need to sue for my money. The rest of my
> T & C's were done by a solicitor a couple of years ago, but hes too
> expensive now and I need to revise on a really low budget as business
> is tough at the moment, hence im posting on this forum and would
> apprecaiate all and any comments :)
>
> ---
> "The acceptance of a commission by the client is based on the client
> accepting the standard and quality of XXXX Ltd's

how is the standard and quality definbed ?

> current portfolio and
> agrees that XXXX Ltd's work is indeed professional and of a high
> standard.

Why do they gave to agree this ?

> In the event that the client is not satisfied with the
> website design

How is not satisfied defined ?

> after XXXX Ltd have made a few revisions

A few revisions, do you mean two ? how bog can these revisions be ? I want
it blue or can I add a search facility please ?

> in order to
> accomodate the clients views and withholds payment on that basis, the
> client can cancel the contract but will be charged a cancellation fee
> of 75%

Not fair

> of the original quote at any point from a go-ahead up to 50% of
> project completion. From 50% complete to 100% complete, 100% of the
> original quote will be invoiced for. Regardless of the level of project
> completion"

Not fair.

I think you are doing this all wrong !!!

You need to get sign off at each stage.

So you will hold a number of meetings. First to seel your idea's then to
agree what you can deliver. You then need to prepare a technical
specification, it doesn't need to be technical as in what SPROCs ect you are
going to use but include a list of all functionality that you are going to
include and a rough indication or time for each of these. This will form
the basis of the quote. The quote should also include time scales and
deliverables. Once the quote is accepted they could pay 30% of he fees.
And then you agree future milestones and get the project signed off as you
go. any major functionality change invokes a new quote ect. I think you
must have a serious issue in your business plan if you are aving so many
issue. I urge you not to use this T&C.

Zoe
> ---
>


.

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