Re: Backdating payments?

Claire Rand wrote:

Claire Rand wrote:
Letter arrived in the leaopard household, dated 2007/02/17, concerning a change of circumstances dated april 2006.. this is the first communication from this somewhat clueless agency concerning this, they were informed of this change (redunancy) at the time, but nothing has been heard.

question: can they backdate payments to prior to informing us of the change? or will it take effect from the date of the letter, i.e. this month.

Assuming it was the NRP or PWC that reported the redundancy, it'll be backdated to the date that the CSA were notified of the change.
However, they should also be looking into at any further known changes between this date and now (another job?) and actioning it at the same time.

oh they were notified by NRP at the time,and deductions of earnings payments obviously stopped at that point. naturally they have the date wrong by two weeks.

in the interveaning time a new job has occured so to speak, which they knew about since the benefits people helpfully told them, but nothing has been heard till now.

question is can they demand payments for a time when they basically sat on info and did nothing? or can they only action and increase from the point where they inform a victim of it?

In short, it's the first option.

For a fuller explanation, I'd really need to know more detail. e.g. what was the original amount?, what dates/amounts have they quoted on the letter?

You could try complaining but I suspect that the NRP will get some blarny about 'until being notified otherwise, you should have continued to pay the original amount' and 'if you informed us of the new job yourself, it wouldn't have taken so long' etc etc.
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Relevant Pages

  • Re: Backdating payments?
    ... can they backdate payments to prior to informing us of the change? ... oh they were notified by NRP at the time,and deductions of earnings payments obviously stopped at that point. ... You could try complaining but I suspect that the NRP will get some blarny about 'until being notified otherwise, you should have continued to pay the original amount' and 'if you informed us of the new job yourself, it wouldn't have taken so long' etc etc. ... btw his ex used to keep hammering on about my income, we're not married does this matter in the slightest? ...
    (uk.gov.agency.csa)
  • Re: Backdating payments?
    ... can they backdate payments to prior to informing us of the change? ... oh they were notified by NRP at the time,and deductions of earnings payments obviously stopped at that point. ... You could try complaining but I suspect that the NRP will get some blarny about 'until being notified otherwise, you should have continued to pay the original amount' and 'if you informed us of the new job yourself, it wouldn't have taken so long' etc etc. ... btw his ex used to keep hammering on about my income, we're not married does this matter in the slightest? ...
    (uk.gov.agency.csa)
  • Re: Backdating payments?
    ... can they backdate payments to prior to informing us of the change? ... Assuming it was the NRP or PWC that reported the redundancy, it'll be backdated to the date that the CSA were notified of the change. ... they should also be looking into at any further known changes between this date and now and actioning it at the same time. ... oh they were notified by NRP at the time,and deductions of earnings payments obviously stopped at that point. ...
    (uk.gov.agency.csa)