broken 360 back to game?

I bought a 360 from Game in early September 2006. A couple of days ago the
dvd drive started making some rather loud noises after inserting a game and
when you eject a game, it comes out still spinning. Obviously something was
on its way out and sure enough, this evening I tried to boot up PES6 and
rather than detecting it was a 360 game, it treated it as a DVD film and
gave me a message saying to insert the disk into an xbox 360 console (which
of course I'm doing!). I tried out a few more games and 95% of the time
they're failing to boot, giving me the same error. Even when games do boot,
if I reset the console and try again, they usually fail.

My friend had a console die on him a couple of months ago and had to go
through all the hassle of sending it back to Microsoft, who took almost 2
weeks to send out his replacement. I'm wondering, can I take it into Game
and get a replacement from them instead? Surely under the sale of goods
act, "fit for purpose" should cover a console costing almost 300 quid to
work for more than 3 months? I have the receipt and the original box,
though not all the packaging inside the box, though I doubt this should make
any difference? Also, would they want to replace the whole package, because
I don't really want to have to swap my hard drive.

I'll give them a call tomorrow, but if anyone has any experience I'd be
interested to hear.



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