Re: 360 repair



"SozzlyJoe" <capcluke@xxxxxxxxx> wrote in message news:f383e132-c85b-485b-b65b-c752bdaa1091@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
I know there is considerable experience in this group regarding Xbox
repairs, so thought you guys might be able to field this one. My bro
has got a busted 360 (controller is not recognised - he tried a
different controller and that controller on a different 360, so that
is not the issue) and it is out of warranty.

So, he rang their support and they wouldn't give him a repair cost,
they just said to give them a credit card number and send it off. That
can't be right surely? What sort of cost could he be looking at?

I think it was something like £90 (ish) to book a repair in over the phone. It's cheaper doing it online through the website.

Although handing over his CC details without any view of the costs is a bit naive to be honest. MS could charge him anything they wanted and have a good case to say he agreed. They've given me repair costs every time I've rang up and asked.

Had he tried other things first (using the play and charge cable to connect the controller, making sure the sync process is followed properly etc?) before he allowed MS to charge him an unknown amount for a repair?

.

Relevant Pages

  • Re: 360 repair
    ... different controller and that controller on a different 360, ... So, he rang their support and they wouldn't give him a repair cost, ... They've given me repair costs every time I've rang up and asked. ... Had he tried other things first (using the play and charge cable to connect the controller, making sure the sync process is followed properly etc?) before he allowed MS to charge him an unknown amount for a repair? ...
    (uk.games.video.misc)
  • Re: 360 repair
    ... different controller and that controller on a different 360, ... MS could charge him anything they wanted and ... They've given me repair costs every ... That's an idea, thanks, although he has used the local computer repair ...
    (uk.games.video.misc)
  • Re: 360 repair
    ... different controller and that controller on a different 360, ... I think it was something like £90 to book a repair in over the phone. ... Although handing over his CC details without any view of the costs is a bit ... Had he tried other things first (using the play and charge cable to connect ...
    (uk.games.video.misc)
  • Re: 360 repair
    ... different controller and that controller on a different 360, ... Arcade is £20 more than the likely repair cost and you get an extra controller, a useful 256MB memory card and a few free arcade games, plus a new warranty on it, I'd buy one of them and eBay the other one for spares. ...
    (uk.games.video.misc)
  • Re: RS-485 Question (Troubleshooting)
    ... (The kind you had to plug in by hand - patch cables everywhere...) ... it looks like the dimmer pak might actually be repaired now - even ... back to the 300 controller. ... repair depot. ...
    (sci.electronics.design)
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