Alliance & Leicester eSaver


Has anyone successfully opened one of these? You need a customer ID to log
onto the website, but the letter which is supposed to contain it doesn't.
You can ask the website to remind you of your customer number, but it says
"We have been unable to retrieve your Customer ID on this occasion. Please
contact the Helpdesk on 0844 800 11 44 for assistance.

So it would appear that the second letter (which includes my PIN) is lying
when it says the first letter contained my customer ID, because they want to
force me to ring their expensive helpline to find out the info they have
deliberately withheld. I don't know how much the helpline costs, but I am
angry about the time I have wasted scouring every letter over and over
frustratedly looking for something they have deliberately withheld, and
would rather they had just charged me a quid or two for opening the account
than put me through this head-thumping bull***. So right now I feel like
putting the lot in the bin and investing my billions elsewhere.



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