Re: Power of Attorney


"Gio" <x@xxxxxxx> wrote in message news:fq1ljv$iu8$1@xxxxxxxxxxxxxxxxxx

"Martin" <ng@xxxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:elSwj.16240$%W6.29@xxxxxxxxxxxxxxxxxxxxxxx

"Roger Mills" <watt.tyler@xxxxxxxxxxxxxx> wrote in message
news:62i6eiF23je2bU1@xxxxxxxxxxxxxxxxxxxxx
In an earlier contribution to this discussion,
Gio <x@xxxxxxx> wrote:

I have one of the original enduring PoE for my mother and it is
registered with the Public Guardianship office in England so it is
stamped 'Court of protection'. I wanted to open an online savings
account for the donor at the Bank of Scotland. No problem sir, we
offer online banking -see it says so... Well having opened the
account and started feeding it with cash the bank opted to lock my
online access. The bottom line appears is they do not allow online
access once an enduring PoE is registered (I had to register it
because the donor unfortunately lost the plot and could not manage
her finances anymore) the bank now says they do not offer online
facilities for my PoE registered in England. If the PoE was Scottish
and registered in Scotland it would not be a problem but I live north
of the border and the donor is down in the midlands. Is this practice
allowed or is it discriminatory ? Forgive my
ignorance but I would have thought a registered PoE was the same as
any other registered PoE and ultimately means the registered attorney
has total control over the finances of the donor so could quite
easily run an online account just as well as a standard customer ?

Any advice how to tackle the problem short of opening another account
at another bank and going through all the appointment process,
providing proof of this that and the other etc.

Tia

Gio

The whole thing's a nightmare! My wife and I have an (unregistered) POA
for her 98-year-old father who now lives with us. You wouldn't believe
the
number of hoops we've had to jump through to open various accounts in
his
name, for us to operate under POA - especially when it comes to proof of
identity for money laundering purposes because he of course doesn't have
any utility bill showing *his* name and *this* address.

Each inststitution seems to have its own rules. Lloyds TSB was wonderful
to deal with, NS&I and Sainsburys Bank were both a complete nighmare

I'm surprised. I found Sainsburys faultless for opening and operating a
POA
on-line account for elderly relative (but all addresses in England). And
Sainsbury piggy-back off HBOS, same group as OP's Bank of Scotland.

--
Martin



Hi Martin, We have our own BoS and Sainsbury's a/c's so expected a rather
smooth application but I kid you not, the process if involving a
registered enduring PoE the process is anything but easy and it is not a
branch problem.

Gio
Why did you want to open new accounts?
Why not register the PoA and run the esisting ones?


.

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