Re: Power of Attorney
- From: "Roger Mills" <watt.tyler@xxxxxxxxxxxxxx>
- Date: Tue, 26 Feb 2008 10:03:01 -0000
In an earlier contribution to this discussion,
Gio <x@xxxxxxx> wrote:
I have one of the original enduring PoE for my mother and it is
registered with the Public Guardianship office in England so it is
stamped 'Court of protection'. I wanted to open an online savings
account for the donor at the Bank of Scotland. No problem sir, we
offer online banking -see it says so... Well having opened the
account and started feeding it with cash the bank opted to lock my
online access. The bottom line appears is they do not allow online
access once an enduring PoE is registered (I had to register it
because the donor unfortunately lost the plot and could not manage
her finances anymore) the bank now says they do not offer online
facilities for my PoE registered in England. If the PoE was Scottish
and registered in Scotland it would not be a problem but I live north
of the border and the donor is down in the midlands. Is this practice
allowed or is it discriminatory ? Forgive my
ignorance but I would have thought a registered PoE was the same as
any other registered PoE and ultimately means the registered attorney
has total control over the finances of the donor so could quite
easily run an online account just as well as a standard customer ?
Any advice how to tackle the problem short of opening another account
at another bank and going through all the appointment process,
providing proof of this that and the other etc.
Tia
Gio
The whole thing's a nightmare! My wife and I have an (unregistered) POA for
her 98-year-old father who now lives with us. You wouldn't believe the
number of hoops we've had to jump through to open various accounts in his
name, for us to operate under POA - especially when it comes to proof of
identity for money laundering purposes because he of course doesn't have any
utility bill showing *his* name and *this* address.
Each inststitution seems to have its own rules. Lloyds TSB was wonderful to
deal with, NS&I and Sainsburys Bank were both a complete nighmare, and
Coventry Building Society was somewhere in the middle - initially saying
that we could only operate an account under POA if it *was* registered at
the Court of Protection (but they later backed down on that).
Everything I've done has been in England, so I have no idea of ways in which
Scotland may differ. [I think the English rules have changed, anyway, since
we set up the POA three years ago.
This is probably not helping much! But the nub of it is that I suspect that
each financial institution has a fair amount of freedom concerning what it
will and won't accept. Your best bet may well be to use another bank - in
which case make sure you get a definitive statement from them as to what is
acceptable before you apply for the account.
--
Cheers,
Roger
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