Power of Attorney
- From: "Gio" <x@xxxxxxx>
- Date: Mon, 25 Feb 2008 22:50:50 -0000
I have one of the original enduring PoE for my mother and it is registered
with the Public Guardianship office in England so it is stamped 'Court of
protection'. I wanted to open an online savings account for the donor at
the Bank of Scotland. No problem sir, we offer online banking -see it says
so... Well having opened the account and started feeding it with cash the
bank opted to lock my online access. The bottom line appears is they do not
allow online access once an enduring PoE is registered (I had to register it
because the donor unfortunately lost the plot and could not manage her
finances anymore) the bank now says they do not offer online facilities for
my PoE registered in England. If the PoE was Scottish and registered in
Scotland it would not be a problem but I live north of the border and the
donor is down in the midlands.
Is this practice allowed or is it discriminatory ? Forgive my ignorance but
I would have thought a registered PoE was the same as any other registered
PoE and ultimately means the registered attorney has total control over the
finances of the donor so could quite easily run an online account just as
well as a standard customer ?
Any advice how to tackle the problem short of opening another account at
another bank and going through all the appointment process, providing proof
of this that and the other etc.
Tia
Gio
.
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