Re: Interested charges pushing account over OD limit - extra charges allowed?

On 27 Feb, 09:00, "dave" <dav...@xxxxxxxxxxxx> wrote:
Everyone knows the charges are there waiting to catch them, and there's
nothing illegal IMO (whatever the well intentioned consumer protection
laws say) about banks charging whatever they see fit for allowing people
to spend the bank's money rather than their own.

If its not illegal to charge the LEVEL of penalties then why dont he banks
make a legal case?
Why is the banking ombudsman not only getting a very high level of claims
which they say are never defended and every single claim made by the banking
ombudsman on behalf of the thousands of claimants is settled by the banks?

If they were legal then and defendable why havent a single case ever reached
the court and been defended by any of the banks?
Next month will see the investigation against the banks finished and ive no
doubt that they will be told to reduce penalties to a reasonable level.

ps.In case you think i have a greivance, i have not made a claim against a
bank nor do i have a need to but i do think they should play fair and within
the rules.

They always give the glib answer "all the customer has to do is call and
arrange an increase in thier overdraft"


Very often they don't even have to do that. I have the facility by
default.

I tried that once for the princely sum of £50 and was turned down flat and
they then tried to charge me £30 when it went into the red (on the same day
i paid cash in to cover the situation) by about £15 for literally hours.
I went and made a fuss and got it back very grudgingly.

Thats the sort of unfairness and the excessive charges that really gets up
customers noses.

There are some borderline cases, but there are also people who
systematically rack
up disproportionate charges. It is a bit like some people prefering
to pay
parking fines rather than buying the tickets. Stupid, but some people
do it..!

But how do you manage when you go to the shops with 30pds in your
wallet and
something you want costs 35 pds..?









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