Re: British Telecom Tossers

In message <31svf.21145$iz3.1119@xxxxxxxxxxxxxxxxxxxxxxxxxx>, Adrian Smith <A.Smith@xxxxxxxxxxxxxxx> writes 
I had a BT line at an old address. I moved and wrote to BT telling them my
new address and also requesting that they allow the new owner to take over
the line. The new owner took over the line and that was that.

6 months later I received a call from the new owner of my old house that
debt collection agencies were chasing me for the final BT bill. However I
had never been sent a bill.

After complaining to BT they sent me a bill with a late payment fee of £6.78
added. I obviously paid the bill but refused to pay the late payment fee as
the late payment was their fault for not sending the bill to my new address.

However today I received a letter from a debt collection agency stating that
if I don't pay the £6.78 they will take me to court and I will incur an
additional £77-04 of charges.

Normally I would simply pay and be done with it but I thought I would make a
stand for common sense. However it's such a waste of time. BT tells me to
talk to the Debt Collectors and visa versa. I tried BT's email support but
again a waste of time. I must have already spend a whole day trying to make
a stand for common sense. What's the point?


Only a day??? You've got months ahead of you.

Do I pay??? that's the question, it would be easier to do so.... 

That's what they rely on...

--
Richard Faulkner
.

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