Re: Details of direct debit received 3 days before money leaves my account
- From: Colum Mylod <cmylod@xxxxxxxxxxxxxxxxxxx>
- Date: Fri, 25 Nov 2005 11:46:01 +0000
On Thu, 24 Nov 2005 22:37:51 +0000, Peter Saxton
<peter@xxxxxxxxxxxxxxxxx> wrote:
>I am sent details of my monthly charge with a statement dated 17th
>November 2005 and I received it on 24 November and the direct debit is
>due to come out on 27 November 2005. For many months now I only have
>had a few days notice. They sau I can check online from 17 November.
You are meant to get good notice of the debit. I had a similar problem
with a CC company whose notes were posted within 5 days of the debit.
My moan about lack of notification got an immediate apology and a
change to the deb date to give 10 days from when the letter normally
arrived to when they did their grab (RM gods permitting). If your co.
fob you off, tell them you want same 10 days to gather the dosh, and
if necessary move the debit date back to match. I'd crank up the
printing press if a phone call does not deliver satisfaction.
--
New anti-spam address cmylod at despammed dot com
.
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- Details of direct debit received 3 days before money leaves my account
- From: Peter Saxton
- Details of direct debit received 3 days before money leaves my account
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