Re: Overclockers.co.uk

On Wed, 12 Jul 2006 08:29:44 GMT, "Mikey" <Spammers@xxxxxxxx> wrote:

Mike is spot on there.

Thanks go to yourself and Mike Scott for the advice, much appreciated.

Call them and tell the you will be instigating a chargeback if they do not
either refund or replace. As your contract is with them not the Mfrg. Also
the 28 days they stipulated is nonsense.

I'm almost certain that this is what I'm going to end up doing. I
think I'll write though as I understand that OcUK have a call queuing
system that cuts people off after 15 mins if no CS person is
available. Callers get charged for that privilege too! I also
understand that it is highly likely that they will just not answer the
phone at all on some days.

Please let us know how you get on.

I will certainly do that.

I will also be keeping a close eye on the goings on at
resellerratings.com. I notice that somebody else has now posted about
their recent hassles with Overclockers.co.uk

http://www.resellerratings.com/seller1714.html

I also found an "anti-overclockers.co.uk" rather amusingly entitled
"Overcockers". It appears to have been written by a disgruntled former
employee. I enjoyed the satire!

http://www.atdd24.dsl.pipex.com/ocuk/index.htm

I understand from elsewhere on the web that OcUK is not the best place
to work. That might go some way to explaining the seemingly poor
attitude of some of their staff.


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