Re: Clarity IT

"tx2" <tx2online@xxxxxxxxx> wrote in message
news:1143571625.645680.306600@xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

tx2 wrote:
I've ordered some RJ45 cable from Clarity, got the confirmation of
order OK, and now nothing. The order was placed on the 22nd.

I've emailed them, but they have thus far not replied.

I've always thought these folk were a good bunch - am I wrong? Have
they gone the way of many a good vendor and should now be avoided?

No reply to my query regarding the order, although a confirmation of
despatch has now been sent (which is as likely automated anyway).

Seems they are not the customer focused outfit they used to be....
ignoring emails* from customers is no incentive for me to shop there
again.

I've placed two orders with Clarity recently and both were handled the same
way. There is a delay of several days between the order confirmation and the
order shipped email. Ignore any suggestion of next day delivery and don't
place any order for which a week's wait is not acceptable. That way you
should be alright. :-)
--
Malcolm


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