Re: Samsung SM930BF 19" from High Street vendor?


"Walker" <walker.moore@xxxxxxxxx> wrote in message
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Noel Paton wrote:
"Walker" <walker.moore@xxxxxxxxx> wrote in message
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Noel Paton wrote:
"Walker" <walker.moore@xxxxxxxxx> wrote in message
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I want two of these monitors, and was going to order them Misco until
I realised the hassle and expense (and risk) of returning them should
they be defective (not just from a dead pixels POV). So I thought I'd
scout around some high street vendors with an online presence -- like
Tesco, John Lewis, PC World, etc. Unfortunately, none of them sell
this monitor...so I was wondering if anybody here could recommend some
place?
http://www.samsung.com/uk/support/saleslocations/index.htm
Tried that before of course, but unfortunately not a single one in my
area.

Almost all the ones I came up with were pcworld - and one John Lewis.
try phoning your local store :)

Doesn't look like I'm going to get one. No High Street retailer has them
in stock, and I'm surprised to find that one or two won't consider
refunding a £250 monitor with a single dead pixel noticed on the day of
purchase, when they'll refund the £400 cost of a domestic DVD recorder
within the first thirty days for no reason whatsoever (even if it's in
perfect working order).

Even Littlewoods waive the right to home approval of TFT monitors costing
less than £200, but will collect a £800 "home entertainment system" from
you within thirty days for a complete refund even if it's not faulty. You
don't even pay for delivery...never mind a collection charge.

Where's the logic in that?


The logic is quite simple - it's an industry standard :(
on the average monitor you're allowed up to 9 dead pixels (so long as
they're not grouped) before you have the right to a replacement for
technical reasons - not sure where you'd stand on the DSR and SOGA if you
tried to insist.
I've been lucky so far - not a single dead pixel in any of the 6 monitors
I've installed, with no pre-sales checks/costs.

--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

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Please read http://dts-l.org/goodpost.htm on how to post messages to NG's


.

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