Re: Would you buy a new PC from eBay

Dr Teeth wrote:
I was just thinking how wonderful life was, when Palindr?me
<me9@xxxxxxxxxxx> opened his gob and said:


The protection given by SOGA and DSR is quite enough.


Yes, but companies don't, as soon as you mention those acronyms, keel
over and say 'fair cop guv'. One often has to fight tooth and nail to
get one's rights enforced...and even then, it is somewhat of a gamble.


Quite true, but many consumers either abuse those rights of misunderstand or misapply them. So, no wonder companies don't "keel over" at their first mention.

I have had far, far more difficulties with well-known retail outlets than smaller companies. A small company that knows its customers individually well enough to establish some form of mutual trust is ideal, if you can find one. Of course, if you are a major buyer, even the big companies will want to know you ...Nothing like a 6 figure order in the offing to get good customer support.

Incidently, it is "her gob".. ;)

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Sue










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