Re: DABS land line number wanted

After replacing Rob S with a small shell script on Thursday 12 Jan 2006
13:52, the following appeared on stdout:

> On Thu, 12 Jan 2006 11:35:41 +0000, Chronos
> <chronos@xxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>
> -The top one was the one I used when they refused to admit a problem
> with -their billing system which owed me well over £200. I ended up
> having to -take it to Trading Standards after even their MD was
> unwilling to -resolve the issue.
>
>
> Did you get your money back?

Yes, after I contacted Trading Standards. It took a trading standards
officer to liase with their financial director to find that the card
transaction hadn't, in fact, been processed correctly. Up until that
point, they weren't even willing to consider that a problem existed.

What irked me more than anything else was the attitude of "We've done it
already, we're never wrong. Tough."

I have never dealt with Dabs since.
--
Chronos

.