Re: stuff-uk.net - - Horrible service, AVOID THEM!!
- From: "Steve Walker" <spam-trap@xxxxxxxx>
- Date: Wed, 11 Jan 2006 20:55:05 -0000
as@xxxxxxxxxxxx wrote:
> Remember that customer service folk are just like you or I, normal
> people that react the same way you do. Be nice to them and
> invariably they will be nice to you. Post libellous comments and
> lie about them and it really doesn't get you very far.
Fair comment, but in this public forum you'll best advance the interests of
your company by refunding promptly. I don't make any assumptions in saying
that, and accept that possibly this customer is an idiot who shouldn't be
let near a PC, but nonetheless there are thousands of potential customers
reading this. Leave us with the impression that you'll go the extra mile
for customer service, and watch the orders roll in...
Best wishes
.
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