Re: Aria avoid issuing RMA for certain line items...



On Thu, 01 Dec 2005 00:59:07 +0000, Lordy wrote:

> On Sun, 27 Nov 2005 09:53:20 +0000, John Perry wrote:
>
>> And what if Digimate supply you with a monitor which either has or
>> develops dead pixels that meet Digimate's criteria for a good monitor
>> but not your criteria? Digimate could claim it meets their published
>> criteria for a good monitor, so you have no claim against them; Aria
>> would claim they never supplied it so no case to answer.
>
> Luckily for me, Digimate fixed monitor in 5 working days. Same monitor
> returned with new bits (an 'inverter' I think )
>
> Lordy

Grrr. Spoke too soon. Monitor has the same fault. ... Back on the phone to
Digimate in a few hours...

Lordy

.



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