Re: Ebuyer replaces faulty router with used one

Druid wrote:
>
> Do they actually refund the postage? Only it cost £4.34 to send the
> other one back recorded delivery and even though I did enclose the
> receipt with the parcel they have made no mention of a refund on it
> yet, if I send this one back it will be another £4.34 and if they
> don't refund I would be better off keeping the 'scruffy' router!

In my experience you always have to politely remind them to refund your
postage after you get the initial refund, even when you staple the post
office receipt to a *** of A4 paper with 'PLEASE REFUND THIS POSTAGE'
in 3 inch high letters written on it.

.