Re: Ebuyer Delays
- From: mgfv43@xxxxxxxxxxxxx
- Date: Sat, 03 Sep 2005 19:52:56 +0100
On Fri, 02 Sep 2005 09:57:37 +0100, Mendez <postmaster@localhost>
wrote:
>When trying to open an eNote about a "Priority" order of mine that's
>been delayed for two days there's a message which says...
>
>"Due to the upturn in our order volumes we are currently experiencing a
>1-2 day backlog on our 3 day delivery orders and some next day orders.
>Our dispatch teams are working round the clock to clear these backlogs
>and we are currently recruiting to relieve and balance the extra
>workload. We expect to have the currently volumes under control in the
>next week."
>
>Strange they don't tell you this when you try to place an order... or not :)
Just had the same experience. Ordered Tuesday for Wednesday. Got a
message after 6 on Wednesday saying that it would be with me by my
chosen date, Wednesday. (Do they own a time machine?)
Tracking showed that it was put into the delivery van on Thursday
morning, and again on Friday morning, when it finally arrived.
I have raised a note saying that I do not expect to be charged for
rapid delivery.
There was also one item missing, as warned, even though it was listed
as being available in large numbers.
MK
.
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- Ebuyer Delays
- From: Mendez
- Ebuyer Delays
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