Re: Comet
- From: "Cullen Skink" <newsgroups@xxxxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 28 Aug 2005 14:41:56 GMT
Ros Fisk wrote:
> hi, fell for the marketing trick and purchased a PC from Comet.
>
> Once home and fired up it clearly had a hardware fault. I might have
> been in the industry years but that counts for nothing, they have to
> have one of their 16 year old know it alls look at it, who of course
> does not work at weekends.
>
>
> Result I have spent money, have no device and they are refusing to
> even consider a refund at this stage.
>
> Not a particularly pleasent experience, clearly best to avoid them
> when purchasiong PC's, customer service is not something they appear
> interested in
All they probably want to do is confirm there is a fault before
refunding/replacing. As far as they are concerned you could simply have
changed your mind. Wait until Monday and if they still refuse you could
have a word with Trading Standards.
.
- References:
- Comet
- From: Ros Fisk
- Comet
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