Re: Warranty of replaced equipment

In article <a62dnb6JC47GkZLeRVnysA@xxxxxxxxxxxxxx>,
me@xxxxxxxxxxxxxxxxxxxxxxxxxxx says...

> ISP says that they don't give refunds after the first month of use, and want
> me to take another - THIRD - unit.

They are, to some degree, correct under the Sale of Goods Act in that
they don't have to offer a refund, merely a repair or replacement, but,
if said repair goes wrong (and in what time I do not know) then you have
the right to ask for a refund.

IANAL.

> Do you think I should give in or press the issue?

Up to you .... they are offering a replacement straight away, so you
could go with it, until it goes wrong again, or you could go and buy a
shiny new Netgear/Draytek/D-Link for circa £80
.

Relevant Pages

  • Re: Problems with a claim
    ... free printing. ... have given him a partial refund based on the amount of use that he had ... If I couldn't repair it for less than that, ... It is BER due to physical damage, ...
    (uk.people.consumers.ebay)
  • Re: Warranty TV/John Lewis
    ... contact a local engineer and they would refund me. ... they probably couldn't repair or it would cost too much to ... see fit to supply a 5 year "warranty" which only lasts 4 years before ... is not fit for purpose. ...
    (uk.tech.digital-tv)
  • Re: Faulty goods - what are my rights?
    ... I *could* have demanded a refund but chose to do it ... their way and opt for the repair. ... How would you know whether the defect was in the design or a defective ... The law doesn't say "let the retailer have ...
    (uk.legal)
  • Re: Faulty goods - what are my rights?
    ... on the day of purchase but became apparent in about 2 months. ... Surely the SOGA also allows the retailer to repair or replace the ... goods and must therefore accept a repair or replacement. ... shall be suing Currys for a full refund. ...
    (uk.legal)
  • Re: Problems with a claim
    ... free printing. ... have given him a partial refund based on the amount of use that he had ... If I couldn't repair it for less than that, ... the toner on the page, ...
    (uk.people.consumers.ebay)