Re: Warranty of replaced equipment

In article <FeWdnXApNMyrcpDeRVnysg@xxxxxxxxxxxxxx>,
me@xxxxxxxxxxxxxxxxxxxxxxxxxxx says...
> Last September my router - which I'd bought from my ISP - failed when it was
> just under a year old, and the ISP replaced it.
>
> The replacement had now failed.
>
> Did my warranty run out when the first unit was a year old or did it begin
> again with the new one?
>
>
> Thanks in advance
>
The warranty ran out after a year from purchase.

But the warranty is provided by the company on top of your legal Sale of
Goods rights. They say something must work for a reasonable amount of
time, and for a router one year isn't long enough.

It's the retailer -- in this case the ISP -- rather than the maker who
you need to contact as it is them you had the contract with. And they
might not like replacing something over a year old -- but you're on
solid ground!
.

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