Problems returning Lifedrive to Palm
- From: "Steve" <no.way.r.u.getting.my@xxxxxxxxx>
- Date: Tue, 17 Jan 2006 20:21:53 +0000 (UTC)
Please help me, I'm at my wits end here.
I bought my Lifedrive in July 05.
It has since staarted to make very loud blipping sounds when playing media
with or without headpones, and also occasionally when it's on other
applications. Smetimes, more frequently than not there is no sound, not even
the alarms will sound, even tho they show on screen.
I'm trying to return t via the Palm UK website. Seems to I have to use the
knowledge base and answer all the questions etc. I get to giving it my
serial number and telling it I ma in the UK, then the page crashes and offer
to take me to a email link which then diplays with a palm search engine
telling me i hvae not got acces to the page.
It then just sends me round in loops.
Now where can I find an email address or phone number to contact them. And I
see no reason to pay for the elephone support service for something that is
still under warranty. The retailer is no longer retailing so that is not an
option.
Please anyone can help me with getting the auto repair note number. I did
manage to do this 2 years ago so I know the option is there but with the
website seemingly broken I have no other way of getting my repir sorted.
Thanks
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