Re: iPhone - why no email?

On Wed, 4 Feb 2009 10:49:44 +0000, Martin S Taylor wrote
(in article <0001HW.C5AF2348009A6D02B01AD9AF@xxxxxxxxxxxxxxxxxxxxxxxxx>):

Mark wrote
Hang on... if there are mailboxes (other than Inbox, Sent, and Trash),
then
it *does* sound like the iPhone thinks you're using an IMAP account.

Have a look at the Google Mail account on the web. Log on to Google Mail,
go
to Settings > Forwarding and POP/IMAP. What does it say under IMAP Access?
That will give you a definitive answer as to whether *Google* thinks
you're
on POP or IMAP.

MST


I have Inbox/Drafts/Sent/Trash/[Gmail], and as subfolders of [Gmail]:
All Mail
Spam
Starred

I switched off IMAP in Gmail earlier as I thought that might be the problem
(the problem has been happening for 3 or 4 days).

I just re-enabled IMAP, but I am getting the same error.

OK, here's what I'd do.

Enable IMAP on gmail. Find all the parameters it needs for the iPhone to
connect.

Set these manually on the iPhone. Once the iPhone recognises the gmail IMAP
account, it should synchronise all the mail on your iPhone to gmail.

Now your mail is safe, delete the account on the iPhone.

Now proceed as you will. Synch with the Mac if you must, but I'd put all the
parameters in manually on the iPhone (there aren't that many).

Good luck.

MST


Right. I deleted my account on the iPhone, and with IMAP enabled in (web)
Gmail I created a new account following the Google help pages. The resulting
account has slight differences (including the folder structure) to the
original account, but appears to be working. The only issue is Mail crashed
four or times in a row as it was downloading the headers for the 25 messages
it was set up to download. Unsure why. Eventually it did it successfully, but
has crashed twice more for some unknown reason.

The help pages I found seemed a little confusing - and contradictory - and I
deleted the iPhone account from the start, not after I'd set the account up,
as you mentioned above. I think I'll avoid syncing via iTunes. Still can't
see why my active account was listed as
(POP:xxx.xxxx@xxxxxxxxx@pop.gmail.com) in iTunes while my others didn't have
that extra '@'. Anyway, all good now.

Thanks for the advice.

Cheers ... Mark

.

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