Re: OFT say you have our attention on M$

Chris Croughton wrote:

> And people who do try to use it get put off by Linux users either
> going into massive detail ("I just want to install the thing, not
> rewrite it!") or saying "Read the F. manual" without saying /which/
> manual or admitting that perhaps the f. manual is not exactly
> perfect. A friend of mine has just been flamed by one of the Gentoo
> developers for daring to ask if anyone is willing to help (the manual
> is online, which is very good except if something goes wrong part way
> through and you can't use the computer to access it, which is what my
> friend was asking about). Oh, that same Gentoo developer gave me
> instructions which would have converted my whole machine to the
> 'testing' branch, when what I wanted was instructions about testing
> one package (and didn't bother telling me that her instructions would
> have messed up the whole machine).
>
> In many ways the Linux advocates are their own worst enemy. They
> either make claims which would put a double glazing salesman to shame
> ("it will do everything you need!") or they insult the people they
> are trying to convert by insulting anyone who dares to use Windows or
> say that Linux isn't perfect.

I have had similar experiences. People here are generally helpful, but in
some forums they treat you as if you are knowledgable and when you make
claim to being a newbie then they make out you are some kind of devils
spawn. I was once told that if I did not understand a certain thing then I
should not be using linux at all. Well how are people supposed to learn?
They forget they were newbies at one point aswell.
They can be quite intimidating which is why I now restrict my help centres
to only a few small places. I think the best place for help I have found so
far is the Ubuntu forums.


.

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