Re: going back to an ealier version of xp inst

John of Aix wrote:

Dave wrote:

I can't even remember what it is called. I gave someone a computer
with xp pro on it and they are having problems and want to go back a
step or two. Mysaelf, I ususally flatten my system and start from
scratch again, but this couple are newbies to computers.


System Restore via the Start button then Help and Support (on the right of the page that opens, it's marked "Undo changes to your computer with System Restore")


Many thanks, but I have taken a look at the system tonight and it is so screwed up, I am going to provide him with a 98 boot floppy, so he can boot from xp pro CD and re install xp.

His system looks so screwed up that I can't understand what he has done with it. Apparently, one of his sons has done something to it and he and I can not figure it out. I can't spend too much time holding his hand, so the best thing is to let him format and do a re install. When I gave him/her the computer, I created the only hard drive into 2 partitions 20 gigs and 60 gigs and explained that any data should be saved to drive D along with any apps they loaded, so that they did not lose any data when wondoze has done what it did the other day.

Can anyone remind me how to get to a command prompt to get to FORMAT in wiondoze xp, or did I get to it from a 98 floppy?

Dave
.

Quantcast