Re: Windows XP cannot find drivers for some USB devices even when correct CD is supplied
- From: "Mortimer" <me@xxxxxxxxxxx>
- Date: Wed, 5 Dec 2007 13:11:40 -0000
"Rob" <noone@xxxxxxxxxxxxxxxxx> wrote in message
news:fj672t$pgr$1@xxxxxxxxxxxxxxxxxxxx
"Mortimer" <me@xxxxxxxxxxx> wrote in message
news:13lamj22gov5e02@xxxxxxxxxxxxxxxxxxxxx
A customer has a new XP Home PC. Some USB devices work perfectly, but
others such as pen drives and a printer fail to install the correct
drivers. The pen drives are known to work in another XP PC. I've not heard
of device drivers having to be installed from a CD for pen drives on XP:
the relevant drivers are part of Windows. The pen drive is being correctly
identified by make/model, but Windows puts up the Add New Hardware screen
and requires drivers to be installed from CD or the Internet.
XP sometimes gets its knickers in a twist with USB (probably by
someone pulling a USB device without stopping it.) You can fix
this easily by going into Control Panel and deleting *all* USB
ports and hubs from Device Manager. Then simply reboot and XP
will redetect them and install the correct drivers.
Thanks, I'll try removing all the USB port/hubs and letting Windows
re-detect them on the next boot.
.
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