Re: Windows XP cannot find drivers for some USB devices even when correct CD is supplied
- From: marc <eatme@xxxxxxxxxxxx>
- Date: 05 Dec 2007 12:14:32 GMT
On Tue, 04 Dec 2007 13:47:08 +0000, Mortimer wrote:
A customer has a new XP Home PC. Some USB devices work perfectly, but others
such as pen drives and a printer fail to install the correct drivers. The
pen drives are known to work in another XP PC. I've not heard of device
drivers having to be installed from a CD for pen drives on XP: the relevant
drivers are part of Windows. The pen drive is being correctly identified by
make/model, but Windows puts up the Add New Hardware screen and requires
drivers to be installed from CD or the Internet.
The printer is one whose instructions tell you to plug it in first and then
subsequently install the software, but the customer is going to try the
opposite way round just in case.
Anyone got any suggestions? The drives work in another XP PC, so it's not
the pen drives that are at fault. The USB ports work with other devices, so
it;s not the ports that are at fault.
Switch to Linux ?
--
May the reality be rewarding to you.
.
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