Re: Clean installation of XP Pro fails



M.I.5¾ wrote in
4475c387$1_1@xxxxxxxxxxxxxxxxxxxxxx:

"Martin Underwood" wrote in message

Try another clean install. Windows does occasionally get itself in
knots. If it fails a second time, then it may be time to think
something is wrong. Are you certain that the Genuine Advantage CD is
the correct one for the machine in question. I have even known
computers (both laptop and desktop) to be shipped with an
inappropriate recovery disk.

I've done three clean installations: two to the customer's disk and one to
my own disk. All have failed at exactly the same point.

How do you mean "are you certain that the Genuine Advantage CD is the
correct one for the machine in question"? This implies that there are
various CDs for different PCs, whereas surely a Windows CD is a Windows CD
and should install on all Intel/AMD-based PCs - especially one that was
supplied with XP Pro and therefore is proved to be capable of running XP
Pro.. I appreciate that there may be PC-specific device drivers to be
installed afterwards, but normally Windows installs with default drivers
which are sufficient to get some sort of picture on the screen and some sort
of disk access, even if it's not optimal, to provide a platform for the
device-specific drivers to be installed on top of.

As I understand it, the customer simply bought a Genuine Advantage CD when
prompted by Windows Update, when this failed because of an invalid licence
key. What should he have bought if not this?


.



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