Re: Malware disabling Firefox?

Bob H wrote:
Mike Tomlinson wrote:
Trying to sort out a laptop for a friend of my Mum's. Got Spybot
onto it and ran a scan; less than a quarter of the way through it
had already picked up four nasties.

It has a dual-core Celery (T2300 from memory), 512MB RAM and is
running eXpee and AVGv8.5. Task Manager shows that the machine is
over- committed, so have ordered some more memory from Crucial for
delivery on Tuesday.

Running anything - Word2007, Spybot, etc. results in an orgy of hard
disc activity and the box runs like a dead slug.

After a couple of attempts I got Firefox installed ok (or so it
says.) But it won't run. Click on the icon, the hourglass appears,
then the normal cursor returns. At no point does firefox.exe appear
in Task Mangler. Reinstalled with same result.

Very suspicious of the machine - the Windows Update icon and AVG
icons aren't on the taskbar. Automatic Updates (control panel) is
set to receive updates and apply them automatically.

Going back on Tuesday with a copy of Process Manager on a write-
protected USB stick and a pair of gloves, but does anyone have other
suggestions please?

She transfers everything round on a stick which gets plugged into
random boxes up and down the country... most of which are run by
teachers and education authorities. Yes, I know. Can you say
'Typhoid Mary' ? Wishing I hadn't got involved with this.

Try MalwareBytes Anti Malware program, and SuperAntispyware, both free
programs.

Good luck

I would add combofix for that if you have something very new, oh, and dump
avg, it cant run properly on that amount of memory.


.

Relevant Pages

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