Re: Advice sought on which processor for a laptop

BigH2K wrote:
"DCA" <dcaMAPS860@xxxxxxxxxxxxxxx> wrote in message news:NXGIk.10618$0t2.1517@xxxxxxxxxxxxxxxx
David Livingstone wrote:
In message <c6f2f4hhknqano478nh37qg523jt0cbv7o@xxxxxxxxxxxxxxxxxxxxxxx>, Jaimie Vandenbergh <jaimie@xxxxxxxxxxxxxxxxxxxxx> writes

I hear that Dell DOA levels are still pretty high. Four out of thirty lossage on the last bunch we got in at work, in July.

Indeed, knackered screen (backlight) on a delayed arrival with a pals son's new Dell Studio laptop for Uni :-(

Not impressed with Dell support at all - the new student and machine was 120 miles away - but the repaired (not replaced) machine had to be returned home to his Dad. The fresher meanwhile, had to have the family laptop for the start of his course.

No sympathy from the 'helpdesk' at all - even although it would have been easier for them to pick and return directly to Edinburgh - and after another 10 days, when returned the case was all scuffed and very badly re-assembled, especially the top of the screen bezel. If it was not essential to him, it would have been returned.


Never again.
like all things, people only bleat about bad experiences. With higher sales you will obviously have higher returns - it is inevitable.
For my part, I'd never have a new machine repaired - you should have had it replaced.
I have a Dimension 9200 and an XPS M1530 laptop. Both spot-on and I would buy again.

What a strange thing to say. Surely you mean MORE returns, but that's better because it gives you a better overall view. If you buy two laptops and one fails in the first year then that's a 50% failure rate, if you buy a hundred and one fails then that's a 1% failure rate and changes your perspective.

Of the thirty seven HP laptops we had in twelve months ago, two have failed, both with dead Samsung SATA hard drives. On machines that get as much use and abuse as they do (primary school) I'm of the opinion that that's not bad. These were C2D mid range machines and although I wouldn't normally recommend HP myself, being a Toshiba fan, I have to say these aren't bad at all. I didn't buy Toshibas because they didn't have the spec of these machines at the price point and still don't.


Hi
Yeah yeah - quick writing erodes from good grammar. Higher=higher number (or more would do fine as well - as you suggest!)
I agree with your maths, but you cannot judge a company on one back. We all know there were huge numbers of recalls for battery packs a while ago that made Dell and Tosh's returns look very bad. Overall - Dells quality control is excellent as is their value. I didn't used to think so but I have been converted since the purchase of my two machines.
We also use Dell's at work - a room FULL of Precision 430's working 24h/day (not just switched on - working). Not one of the 23 in my room have been a problem (aside of x keyboards and loads of mice). In the 24h call-centre they have about 80 of the same machines - again, minimal problems.
I agree re Toshiba and I am surprised you say Tosh didn't compete with HP for the spec - they normally do and you normally get more bells and whistles for the cash. This said, the Dell XPS laptops are really very nice indeed and perhaps wasted on kids who don't look after things or appreciate them properly
.

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