Re: May be OT: Help requested for USB fault

In news:i1cc14pc15bm94ia5ent50djavifht2om2@xxxxxxx,
Peter Symonds <symonds@xxxxxxx> typed:
On Mon, 28 Apr 2008 19:40:09 GMT, " ><\(\(\(°>"
<nospam@xxxxxxxxxxx> wrote:


<Peter Symonds> wrote in message
news:0f6c14hqu3mks8a97ffsnbc2todi11eub1@xxxxxxxxxx

I'm not sure if this is the correct place for this request ,
but after lurking here for a couple of months I know there's a
lot of knowledge assembled here.

Anyway , yesterday a friend rung me to say that he could no
longer get his PC to see his Lexmark printer , he had tried
uninstalling and reinstalling the drivers and a new USB cable
but the PC wouldn't see the printer at all.
He is in Toronto and I'm in the UK so I've had to do what I can
over remote control software. It turns out that the PC can't
see his pen drive either and when I checked device manager
there was a problem with his USB host controller ( the yellow
splodge ). I told it to update driver and the problem
disappeared, but still no joy with any USB device. I then
uninstalled all his USB controllers and reinstalled through the
add hardware wizard . This hung at the finish screen and I had
to use task manager to close it , but when I checked device
manager all showed clear. Still no luck with USB.
I'm beginning to think maybe the host controller on the
motherboard is on the blink.

He's running a pentium 4 on an Asus P4P800-MX board.
Perhaps someone here has had something similar in the past ?
Any help / suggestions would be gratefully received

TIA

Pete Symonds

Suggest trying an add-in PCI card giving 4 USB ports on the
cards rear bracket.
That got me out of trouble on numerous occasions.

Thanks

Yes , if it is a motherboard problem that would seem the least
expensive option.

Is USB enabled in the bios?

Don.


.

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